Terms & Conditions – FortiGen Health

Welcome to FortiGen Health (Pvt) Ltd. By using our website (www.fortigenhealth.com) or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • FortiGen Health is a registered private limited company in Pakistan.
  • All products listed on this website are nutraceuticals, wellness items, and herbal personal care products, not intended to diagnose, treat, cure, or prevent any disease.
  • Use of our website signifies your acceptance of these terms, our Privacy Policy, and Returns Policy.

2. Product Information

  • We strive to provide accurate descriptions, images, and details of all products.
  • However, product packaging, labeling, and formulation may vary slightly due to updates, regulatory requirements, or supplier changes.
  • Always read product labels and consult a healthcare professional before use.

3. Orders & Payments

  • Orders can be placed via our official website only.
  • Prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes, unless stated otherwise.
  • Payments must be made through the approved methods shown at checkout.

4. Shipping & Delivery

  • Delivery timelines vary by location, typically 2–5 working days within Pakistan.
  • Delivery charges, if applicable, will be mentioned at checkout.
  • FortiGen Health is not liable for delays caused by courier services, natural events, or unforeseen circumstances.

5. Returns & Replacements

  • Returns are only accepted for damaged or wrongly delivered items as per our Returns & Replacement Policy.
  • Claims must be raised within 3–5 days of delivery with proof of issue.
  • No cash refunds will be provided; approved cases will receive a replacement or coupon.

6. Intellectual Property

  • All content on this website, including logos, designs, product descriptions, and images, are the intellectual property of FortiGen Health (Pvt) Ltd.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • FortiGen Health shall not be responsible for any direct, indirect, or incidental damages arising from product misuse, delay in delivery, or reliance on website content.
  • Nutraceuticals are supplements, not medicines. Always use as directed and consult your doctor before starting any supplement.

8. Privacy & Data Protection

  • We respect your privacy and protect customer data in line with our Privacy Policy.
  • Personal data shared during orders will be used only for processing and improving customer experience.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.
  • Any disputes will be subject to the jurisdiction of courts in Islamabad, Pakistan

10. Updates to Terms

  • FortiGen Health reserves the right to amend or update these Terms at any time.
  • Continued use of the website after updates constitutes acceptance of revised terms.

or questions, please contact us:–
📩 Email: info@fortigenhealth.com
📞 Phone: +92 341 366 9291

FortiGen Health – Strength for Generations.